Handicap Bug.....Please help!!

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leedsboy76

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« on: June 30, 2018, 05:47:25 AM »
I had a reasonable handicap of 11 playing online with the skytrak launch monitor. My handicap was adjusted after a decent round to +135. Now, I am a decent golfer but pretty sure I'm gonna be uncompetitive with a +135 handicap. Can you please fix as it makes playing in any tournaments useless and unenjoyable when stuck with this ridiculous handicap. I tried playing a few rounds and it has stayed the same. Has this happened to anyone else???

HB_ShaunW

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« Reply #1 on: June 30, 2018, 09:37:59 AM »
Do you have more information about what happened?  If you look at your handicap history which course caused the spike? Was this a local or societies round? Was it a multi round event? We're you playing with ghosts or resuming an in progress round?

leedsboy76

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« Reply #2 on: June 30, 2018, 10:01:53 AM »
Thanks for the response.
I was playing a 'Tournament' by HereWeGolf ('Friday' I think it was called). It was a one round event played at Wailua Valley G.C (Protee Green Tees). My handicap diff says -1502.90 for that round. I was playing with ghosts from memory and played from start to finish.

leedsboy76

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« Reply #3 on: July 11, 2018, 02:12:26 AM »
Can somebody please update me on this situation? I love the game and think its brilliant, but I also paid a lot of money for the licence to work with my skytrak and would appreciate some help. As it stands, I have handicap of +138 and rising. Playing in any handicapped tournaments is frustrating and pointless atm. Please help...

leedsboy76

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« Reply #4 on: July 13, 2018, 04:28:47 AM »
Ok, so tried replaying the tournament that caused the issue (HereWeGolf) in the hope it might reset handicap. Didn't work. I'm now playing off +272. Response anyone??????

HB_ShaunW

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« Reply #5 on: July 13, 2018, 11:01:43 AM »
Sorry for the delayed response. We are continuing to investigate this issue internally.

leedsboy76

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« Reply #6 on: July 13, 2018, 11:12:13 AM »
Much appreciated  :)

 

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