Disk issue

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roughgod

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« on: August 14, 2018, 03:40:27 PM »
Ok, I have tried everything and nothing is working. I have had tgc2 in my xbox one for months now, and all of a sudden in the last couple weeks the disk has decided to stop working. I keep getting the error about having to have the disk to play the game and I need to go to the Microsoft store and buy the game (which I already have). I have tried other games and they work. I have cleaned the disk, tried all the tricks on youtube, uninstalled and reinstalled. Now it wont see the disk at all. THERE ARE NO SCRATCHES ON MY DISK. I have emailed HB, but I have not heard anything.

Any suggestions. I really don't want to have to pay for another copy and I know 2019 is coming out soon, but I am going to be watching my pennies over the next couple of months (kids).

roughgod

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« Reply #1 on: August 27, 2018, 04:34:56 PM »
Just had my neighbor try to install it on his machine. It stalls fine, but when you try to run the game it says you need to buy he game on his machine. How do you go about getting the disk replaced?

 

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