Game will NOT launch on PC!!!

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wool

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« on: October 23, 2018, 06:05:37 PM »
Attached is an additional dialog box I get after the initial quick steam one, and the bar never fully progresses.

The friends list tells me I get in game, but my screen never even turns black and doesn't load up.

Things I've done:
- Clear Steam cache
- re-installed the game
- ran as admin
- killed malwarebytes and other background processes
Edit: I've also re-installed Steam and moved the "steamapps" folder back and that didn't work either.

All other steam games boot up fine, except TGC2019.

Any help would be greatly appreciated as I can't play the game!
« Last Edit: October 23, 2018, 06:14:05 PM by wool »

wool

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« Reply #1 on: October 26, 2018, 12:27:27 PM »
I still cannot open the game... Does anyone have any idea?

gtgud

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« Reply #2 on: October 26, 2018, 05:01:28 PM »
First things first: Make sure that all of your drivers are up to date, most notably, your audio and video drivers. As an aside, you may want to disable, "audio enhancements," as well, which oftentimes interferes with output.

Also, make sure you have all the latest Microsoft Visual C++, and Directx drivers.

If you can't get your pc to run it, try it on another pc, to determine if it's a pc issue.
« Last Edit: October 26, 2018, 05:03:44 PM by gtgud »

wool

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« Reply #3 on: October 26, 2018, 05:16:49 PM »
Looks like Citrix Workspace was blocking me from loading the game. I use Citrix for work but can anyone tell me why that was affecting the game from loading?

gtgud

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« Reply #4 on: October 26, 2018, 05:22:44 PM »
Looks like Citrix Workspace was blocking me from loading the game.

Glad you got it sorted.

tc1072

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« Reply #5 on: January 18, 2019, 04:56:54 PM »
Looks like Citrix Workspace was blocking me from loading the game. I use Citrix for work but can anyone tell me why that was affecting the game from loading?

I just got the game last weekend, and came here with the same issue-it would run on my laptop (with inferior specs), but not on my desktop and was driving me crazy.  I also had Citrix Workspace installed on the desktop for times I work from home, as soon as I uninstalled that the game ran fine!  Very odd that it never blocked any other game from running.

wool

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« Reply #6 on: January 18, 2019, 05:03:26 PM »
Yea.. super weird.. still no response from HB on why that happened.

madmaz116

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« Reply #7 on: January 30, 2019, 09:33:19 AM »
No response from HB on anything

 

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