Course Play Counts Not Updating on PS4 (HB Please Check)

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speakingstones

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« on: March 06, 2019, 06:38:32 AM »
Hello,
I have published two courses on TGC2019 - PS4 and the play counts have completely stalled despite societies playing them in competitions and one of them being features in online sneak peaks.
I have waited a month but they seem fully stuck from when I first released them.
Could someone in HB check this out and get the play counts refreshed.

Courses in question:
"SS's - Dystopian Valley"
"SS's Drifting Rock Ranch"

User:
SpeakingStones PS4

cheers
Brett
*Enjoy my designs*

TGC2019:
SS's - Volcanic Cliffs           (Adrenaline Rush Golf)     
SS's - Dystopian (Tour)       (Bladerunner inspired)
SS's - Drifting Rock Ranch   (Popular Design)
C64 - Leaderboard Golf #1  (Classic 80s remake)
SS's - Volcanic Skye /9\     



PS4: SpeakingStones

speakingstones

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« Reply #1 on: March 10, 2019, 10:32:11 AM »
update:
Drifting Rock now has updated but Dystopian Valley has twice as many leaderboard scores as the play count states. Why?

How do these play counts get updated?
*Enjoy my designs*

TGC2019:
SS's - Volcanic Cliffs           (Adrenaline Rush Golf)     
SS's - Dystopian (Tour)       (Bladerunner inspired)
SS's - Drifting Rock Ranch   (Popular Design)
C64 - Leaderboard Golf #1  (Classic 80s remake)
SS's - Volcanic Skye /9\     



PS4: SpeakingStones

speakingstones

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« Reply #2 on: March 19, 2019, 02:03:21 PM »
Hello,
SS's Dystopian Valley is still not updating play counts even though it has been played on even more large societies.

Can someone help?
*Enjoy my designs*

TGC2019:
SS's - Volcanic Cliffs           (Adrenaline Rush Golf)     
SS's - Dystopian (Tour)       (Bladerunner inspired)
SS's - Drifting Rock Ranch   (Popular Design)
C64 - Leaderboard Golf #1  (Classic 80s remake)
SS's - Volcanic Skye /9\     



PS4: SpeakingStones

speakingstones

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« Reply #3 on: April 03, 2019, 07:02:43 PM »
Update, so Dystopian Valley finally updated its play count!!!
It must have being stuck in a dead letter queue :)
SS
*Enjoy my designs*

TGC2019:
SS's - Volcanic Cliffs           (Adrenaline Rush Golf)     
SS's - Dystopian (Tour)       (Bladerunner inspired)
SS's - Drifting Rock Ranch   (Popular Design)
C64 - Leaderboard Golf #1  (Classic 80s remake)
SS's - Volcanic Skye /9\     



PS4: SpeakingStones

burton31cat

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« Reply #4 on: April 04, 2019, 08:14:18 AM »
Nice of somebody from HB to chime in? Rest assured though they check these  ::)

Daryl_71

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« Reply #5 on: April 30, 2019, 07:49:01 PM »
I've been having this same issue on a few of my 9 hole courses.  It seems they stop keeping track after a few weeks.

My courses....

"Calico Accelerated 9" has over 20 pages of ghosts on PS4 and only shows 126 plays.

"Desert Bay Nine" has over 35 pages of ghosts on PS4 and only shows 104 plays.  This course should have a HCP by now.

If someone at HB reads these threads, I would really appreciate it if you could look into these courses.

Thanks so much.

moneyman273

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« Reply #6 on: May 01, 2019, 03:14:58 PM »
I'm sure HB will respond to this, around the same time my bug report from November gets a response.  Have faith, it will be rewarded!  (Company line). 

 

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