Response from HB?

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Duxbury2002

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« on: March 03, 2021, 09:08:34 AM »
Hi all

Has anyone ever received a response from HB when you have sent them an email to their info@hb-studios.com address?  Really poor service from them.

Thanks
Phil

Stan Solo

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« Reply #1 on: March 03, 2021, 12:44:52 PM »
You're more likely get a response from Alpha Centauri ....

Duxbury2002

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« Reply #2 on: March 03, 2021, 04:33:38 PM »
Really disgraceful from them.  I spent nearly £1,000 on their software, you would think someone would have the curtesy to come back to you.  Not like I am asking a difficult question.  They just rely on self help from forums. I don't think I will be buying anything from them again.

Thanks
Phil

Duxbury2002

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« Reply #3 on: March 12, 2021, 02:16:16 PM »
Just to update, i got a very snippy reply from them.  For sure they are not interested in customer feedback or service!

RockManDan

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« Reply #4 on: March 12, 2021, 04:34:54 PM »
HB used to be much better before they started with Maxximum Games and now 2K.
i9 9900k 8 Core 5.O GHz. 
Asus ROG STRIX Z390 E Gaming.
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Mister-Tee-70

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« Reply #5 on: June 04, 2021, 11:48:11 AM »
Along with COVID, I think they developed a bad case of "We don't give a **** !"
Two years ago, they said they would have a fix for a trees in the middle of the Pro Tee Simulator on Golf Club VR.
Instead, they just gave up.... but, they're still charging for the defective software!

 

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