Stats reset

  • 20 Replies
  • 7696 Views

roddymacd

  • *
  • Jr. Member
  • **
  • Posts: 76
« on: December 14, 2014, 12:35:17 PM »
Hi all done a quick search and not found any help played last night and when I switched on Xbox today all my stats were gone any help would be appreciated .

roddymacd

  • *
  • Jr. Member
  • **
  • Posts: 76
« Reply #1 on: December 15, 2014, 01:08:20 PM »
Wow no reply


Sent from my iPhone using Tapatalk

rabidtango

  • *
  • Full Member
  • ***
  • Posts: 142
« Reply #2 on: December 15, 2014, 01:39:49 PM »
This has happened to me twice on Xbox One since purchasing the game on Oct 17th, and I have also not received any explanation.  Hopefully the new handicap system will fix this problem, but all of our stats are going to be reset anyway in about 1 or 2 weeks once they release it.

J3Y 7E9

  • *
  • Hero Member
  • *****
  • Posts: 660
« Reply #3 on: December 15, 2014, 03:28:44 PM »
Since August 19th, my stats and settings have reset 5-6 times. I reported it a few weeks ago but apparently, they have not found a solution.


http://www.hb-studios.com/forum/index.php?topic=7499.msg77505#msg77505
PSN: J3Y7E9
No training wheels Society

roddymacd

  • *
  • Jr. Member
  • **
  • Posts: 76
« Reply #4 on: December 16, 2014, 07:51:59 AM »
Since August 19th, my stats and settings have reset 5-6 times. I reported it a few weeks ago but apparently, they have not found a solution.


http://www.hb-studios.com/forum/index.php?topic=7499.msg77505#msg77505
Cheers for the reply it sucks had good stats for mostly playing with no grid and scout camera off

anserman

  • *
  • Guest
« Reply #5 on: December 16, 2014, 09:57:56 AM »
Since August 19th, my stats and settings have reset 5-6 times. I reported it a few weeks ago but apparently, they have not found a solution.


http://www.hb-studios.com/forum/index.php?topic=7499.msg77505#msg77505
Cheers for the reply it sucks had good stats for mostly playing with no grid and scout camera off

as was mentioned tho anything you do right now is going to get erased when the handicap system comes into play

Cheagles

  • *
  • Guest
« Reply #6 on: December 16, 2014, 11:11:51 AM »
Hey all, apologies regarding this issue, we've heard it from a few users and are still investigating.  We have been busy implementing the handicap system and fixing other bugs for the update.  Could you guys post your XB gamertags please?

J3Y 7E9

  • *
  • Hero Member
  • *****
  • Posts: 660
« Reply #7 on: December 16, 2014, 11:21:49 AM »
J3Y 7E9
PSN: J3Y7E9
No training wheels Society

rabidtango

  • *
  • Full Member
  • ***
  • Posts: 142
« Reply #8 on: December 16, 2014, 02:30:32 PM »
Thanks for looking into this Adam.  My Xbox gamertag is maddogtangodown.

J3Y 7E9

  • *
  • Hero Member
  • *****
  • Posts: 660
« Reply #9 on: January 02, 2015, 11:54:38 AM »
Just now, all settings (including my golfer) and MY Stats are gone for the 6th or 7th times since August 19th. I now have 0 rounds completed but 21 competitions entered and 17 rounds won. All the stats in the Career, Creation Stats, Career and Handicap, are still there.

30 minutes ago, everything was fine except I had to do a hard reset like I have to do 99% of the time, when I want to see the competitions I had saved in the "Create Competition" tab. No hard reset=no competitions created, saved but not yet published.
Modify message
PSN: J3Y7E9
No training wheels Society

J3Y 7E9

  • *
  • Hero Member
  • *****
  • Posts: 660
« Reply #10 on: January 05, 2015, 10:51:39 AM »
Now that you guys are back, can Rami or Adam or anybody else tell me what would I loose if I was to uninstall, re-download and re-install the game. Statistics ? handicaps ? favourites ?

What data is kept on your server and what data is our game data on our console ?

Before I do anything drastic, I sure would like to know.

Thanks
PSN: J3Y7E9
No training wheels Society

HB_LorinB

  • *
  • Hero Member
  • *****
  • Posts: 4367
« Reply #11 on: January 05, 2015, 11:36:14 AM »
Hey J3Y - I am so sorry I didn't get back to you on this.  TBH...your message got buried...sorry.  But I will let Adam answer this so I don't lead you astray.  Again...I am very sorry for the delayed response.

Cheagles

  • *
  • Guest
« Reply #12 on: January 06, 2015, 10:06:27 AM »
Hey J3Y, you should not lose your information from uninstalling, unless you delete all your saved data on your XB1.  As for the disappearing stats, I've added your tags to the list of users that have experienced this and we're looking at a few possible reasons while we are making other fixes.  Sorry for the delay!

Roddymacd, is this your XB1 tag as well?
« Last Edit: January 06, 2015, 02:11:05 PM by HB_AdamF »

roddymacd

  • *
  • Jr. Member
  • **
  • Posts: 76
« Reply #13 on: January 17, 2015, 11:54:47 PM »
Gt = roddymacd
Also add cbp123 as it happened to him as well

AxelThree

  • *
  • Jr. Member
  • **
  • Posts: 67
« Reply #14 on: January 30, 2015, 11:51:05 AM »
Happened to me twice, GT: AxelThree

My courses

The Bytown Golf Club
Westboro Golf Club
Pipeweed Highland Links
AxelThree's Chip'n'pitch'n'putt No.1 (No.2, No.3, No.4)
Mount Pipeweed Lodge & Golf Club
Isle of Ayrbourne 9-hole Links & Ocean Aquarium

 

space-cash